Who doesn’t want to be successful in his life and at his workplace? Yes, you are right everyone does. But, did you ever wonder how this success comes?
It comes through a lot of struggle and practices some skills. These skills can be communication skills, teamwork skills, and leadership skills. However, in this article, we will discuss only interpersonal communication skills and their types. So, before jumping straight into those skills required at work, let’s define interpersonal communication skills.
Interpersonal communication is the exchange of ideas and feelings with another person. It can be both verbally and nonverbally.
In our professional lives, it allows us to interact with and understand others. Hiring managers frequently search for employees with great interpersonal skills. It is because these skills will help them communicate well with their colleagues in the workplace. This guide will discuss how you can become a hero at your workplace by practicing such skills.
Importance of Interpersonal Communication Skills
Interpersonal skills are vital for communicating and working with groups and individuals. People with high interpersonal skills develop positive relationships and collaborate effectively. They have a good understanding of their family, friends, coworkers, and clients.
People love working with coworkers who are good at interacting with one another. Other benefits of such skills also include decision making problem-solving. Using such skills, you can make the best decision for everyone in your circle.
The major types of such skills are verbal and non-verbal skills. Every other skill comes after these. The explanation of verbal and non-verbal is as follows;
Verbal Communication Skills
Verbal skills are the measure of your ability to speak clearly and confidently. To ace this, you should make use of the correct vocabulary for your audience. Avoid the use of unnecessary difficult vocabulary as it will confuse your audience. You need to speak in a simple yet professionally impressive way.
It is also the most obvious mode of communication. In simple words, verbal communication is information sharing using words. It uses a single channel for communication ideas. The name of that channel is the human voice.
According to a dissertation writing service, this kind of communication can take place in many modes. It includes face-to-face conversations or phone calls. It is also a well though-out process.
It is important to consider your words and sentences before you speak. Successful leaders control difficult situations with decisiveness. Assuring others, establishing communication, and promoting teamwork are all assets of a confident speaker.
Therefore, it is definitely a good idea to have TED-style coaching so that they can point out mistakes you missed on your own and help you improve your confidence when speaking.
The purpose of verbal communication is clear, i.e. effective communication. You can only achieve this purpose with the right choice of words. There are also some types of these skills. Some of the types are as follows;
- Verbal written
- Verbal face-to-face
- Verbal-oral etc.
Non-verbal Communication Skills
Non-verbal communication includes the use of facial expressions and body language to convey a message. This type of communication doesn’t include the use of words. Instead, people node or give some sign to send their message. An excellent example of this is the raising of a hand when you say hello to someone. You just raise your hand, and the next person understands you are saying hello.
There is also a myth related to non-verbal communication. The myth is that when you speak, 65% of your communication is non-verbal. This is not true in its whole. But it is true. In our daily tasks, we employ non-verbal skills most of the time. Below are some types of non-verbal communication that can help you to be a hero in the workplace.
- Facial Expressions like happy, sad, angry helps you to convey your message. You should be aware of your facial expressions when you speak or talk. Your expressions say a lot of things.
- Gestures can make your message stronger. Even if you don’t speak, they speak. For example, someone asks you a question, and you just nod your head up and down. It means your answer is “Yes.”
- Touch: When you put your hand on any of the listeners from your audience, it shows sympathy.
There are also other types of non-verbal communication. Due to the word limit, we could only discuss these for now.
Minor Types of Interpersonal Communication Skills
After discussing the major types above, now we will move on towards subsidiaries of those skills. These skills include;
Writing abilities are special qualities that enable writers to transform their thoughts into meaningful words. Spelling, capitalization, punctuation, handwriting and keyboarding, and sentence structure are all examples of these. Basic writing skills are sometimes called mechanics of writing.
To be a hero in your workplace, you need these skills. Writing skills will help you when you are to compose an email or draft a letter. There are many types of writing that you will write in your organization. These types are;
- Text Generation involves putting our thoughts into words. You can also call it content.
- Writing skills also involve planning and editing of your work. So you should also have a good command of your grammar.
When someone speaks, active listening is the ability to give full attention to them. And is the ability to genuinely understand what he is saying. You’re paying attention to the speaker and expressing it through vocal and nonverbal responses.
These responses include eye contact, nodding, and smiling. Active listening involves observing not just what someone is saying but also their body language and visual elements. To show that you are attentive and engaged, ask and answer questions.
Actively listening is crucial to avoid any kind of misunderstanding at work. It assists you in understanding the instructions that your manager is trying to deliver.
No doubt, communication skills are a part of our daily routine. We practice them daily in our conversations at home or at the office. Hence, employing interpersonal communication skills in the workplace can make you a hero.
There are many perks of these skills. Your boss will be happy, and your colleagues will also admire you for this. In the end, I would say the skills listed above are not the end of skills. You can search for many other skills on the internet.